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Generative Studio X (GSX) Agent Platform

Automate Tasks, Workflows, and Processes with an Open and Flexible, AI-First Platform

  • Agent Lifecycle Management: Design, train, test, deploy, monitor, and optimize intelligent multimodal agents.
  • Orchestration at Scale: Seamlessly orchestrate advanced AI agents, manage data flows, and integrate with processes across channels.
  • Business Transformation: Drive efficiency and productivity across business functions, and elevate customer and employee experiences.
  • Maximize RoI: Achieve RoI of 5x–12x via adaptive learning, scalable operations, and infrastructure gains.
  • Width & Depth of Use Cases: Proven Use Cases for Retail, HR, Insurance, Technology, Logistics, Legal, IT Service Desk, Finance, Banking, Customer Experience, Contact Centers, Manufacturing, and more.
  • Analyst Recognitions: GSX Platform is recognized as a leader by Gartner, Forrester, IDC and others.

Trusted by Industry Leaders Across the Globe

GSX Agent Platform: Key Features

No-code Agent Creation & Lifecycle Management

Build agents via natural conversation. Agent Builder provides tools for full agent lifecycle management.

Advanced, Multi-Modal Agent Orchestration

Orchestrate hundreds of agents, retain context and memory across channels.

Ecosystem Integrations: Pre-built Bots, Flows and Steps

Library of 1,500+ templates for integrations, task completion, and Agentic AI features.

Human-AI Collaboration: Human-in-the-Loop

Real-time escalation and human intervention. Supervision and training loops to improve Agent performance.

The Only Platform Named a Leader By Every Major Analyst Group

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Magic Quadrant for Enterprise Conversational AI Platforms, 2023

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Worldwide Conversational Intelligence and Analytics, 2024

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Forrester Wave™: Conversational AI For Customer Service, Q2 2024

everest

Conversational AI Products PEAK Matrix® Assessment, 2024

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Tech Provider Spotlight 2025: Agentic AI in Human Resources

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4.7/5

GSX Platform: Strategic value delivered to our customers

  • Transformative Value: 9,969% internal rate of return (IRR) and $8 million in yearly cost savings — delivered to a leading US food & beverage distributor.
  • Customer Delight: A top soft drink brand soared to an 83% customer satisfaction score (CSAT).
  • Elevated Customer Experience: A Fortune 100 US tire & wheel retailer slashed calls to the stores by 47% and achieved a net promoter score (NPS) of 65%.

  What Our Customers Say About Us